Dear Ami, 1. The goods we delivery it to you by wooden frames for free. 2. your agent pick up the goods from our warehouse 3. your agent sent us messages it caused by transportation. you should be fix it with your agent. why give us one star feedback. it is unreasonable. 4. your purchase this stool from us 4 pcs total. why 3pcs not problem, this one pcs you give us 1 star. 5. To sum it up I think it's your agency's problem not ours.

Looks very nice! Thanks very much for your support and feedback dear !